There are two common incidents that can cause this to happen.
You can remove the side sprayer and soak in 50/50 vinegar and water solution for several hours to clear them out.
The second common cause is the hose underneath are compromised and bent.
Lastly, the issue could be a blocked or damaged diverter assembly. Kitchen faucets with a side sprayer typically have a diverter mechanism to divert the water flow to the spout or side sprayer.
To locate the part and order, you can always contact our product specialist at techsupport@kingstonbrass.com to verify.
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