Kingston Brass, Inc. has a 30-day return policy on direct purchases from KingstonBrass.com. The return period for Wholesalers, Dealers, E-Tailers, Hardware Stores, or other Trade Accounts is typically 30 days but varies depending on your terms with Kingston Brass, Inc.
The return period for products purchased from retailers and dealers varies depending on their Return Policy. Please check your place of purchase as Kingston Brass, Inc. doesn't accept returns for orders originating from a Dealer or Retailer. You must set up the return with them directly.
To return any merchandise, you must request an RMA [within 30 days from the date order is received], from our online support department with your order number, and provide the item(s) you wish to return.
- To set up a Dealer Return, Click Here to Request a Return
- To set up a Consumer/Pro Return, Click Here to Request a Return
For more details on our return policy, please visit the return page.
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