What is an RMA/RGA?

 

A return merchandise authorization (RMA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund.

 

To start the return process, our customers must contact our online department to obtain an RMA number before shipping the item back to our location. Return without RMA number will not be processed.

 

• To set up a Dealer Return, Click Here to Request a Return
• To set up a Consumer/Pro Return, Click Here to Request a Return

For more details on our return policy, please visit the return page.