Warranty (Faucets) - What is the warranty for Kingston Brass faucets?

Kingston Brass provides a 10-year limited warranty to its original purchaser.

Kingston Brass Inc. Warranty Information

At Kingston Brass, we value every single homeowner who chooses to use our product. All parts and finishes of the Kingston Brass faucet are warranted to the original consumer to be free from defects in material and workmanship as long as the original consumer owns it. Kingston Brass recommends having a professional plumber for all installation and repair. Please read carefully as this concerns your rights and obligations as once you purchased and used our products, it is assumed that you have read, understood, and agreed with the terms set as following. Kingston Brass will replace “free of charge”, during the warranty period, any part that proves defective in material and/or workmanship under normal installation and use.

 

Requirements for Warranty Request

1. A copy of sales receipt, order detail, or invoice required. (Must be clear to read with purchase date, model number, store name)
   *Please note that warranty only applies to purchases made through Kingston Brass' authorized sellers.
2. A brief description of the issue – to provide the diagnosis from owner or professional
3. An image and/or video will be required when the issue is relating to a mechanical or workmanship defect. Example: “There is an issue with my faucet color finish”.
4. Confirm full shipping address information including your phone number and apartment number if applicable

Please provide the required information, so that we can swiftly review your warranty case and respond as quickly as possible.

To start your Warranty Request, please email us at [e-mail], with the required information.

For more details on the warranty, please visit the warranty page.