Ordering and more
Questions about orders with Kingston Brass, Inc.
Ordering
- Customer – Where to find listed price?
- Trade/Pro Account – How to obtain price?
- Ordering - Pre-order (back order item)
- Can we special order items in certain finishes?
- Which faucets are qualified for commercial application?
- When picking up a will call order- can I deny/ exchange the item if i do not like the finish?
Shipping
Order Status
- Order - How to download the receipt of my order?
- Edit my order - Can I update/ modify my order?
- Backorder - Does Kingston Brass offer waitlist for backorder items?
- My Order - How to track order status?
- Order Status - How long will it take for my order to be processed and shipped?
- Tracking Number - If I order from Kingston Brass who can I contact for any type of tracking for my item?