Contact Us - Customer Service for General Support

Please send your inquiries to the departments below. Once we receive your email, we will do our best to answer within 24 hours. This is the best method to reach the corresponding personnel expert to take care of the issue.

Customer Support

• General Support:  [e-mail]
• Warranty:  [e-mail]
• Returns:  [e-mail] 

  Dealers & Distributors: Setup a Dealer Return (Request RMA#)

  Consumers & Pro’s: Setup a Consumer/Pro Return (Request RMA#)

Business Address:  Kingston Brass Inc. , 12775 Reservoir St., Chino, CA 91710

Hours of Operation:  Mon – Fri: 8am – 5pm (PST), Saturdays and Sundays: Closed

Phone:  Call: 1-877-252-7277     Fax:  [phone]