How do I get this replacement gasket?

The best way is to locate your product number and search the product page on www.kingstonbrass.com.

On the product page, please scroll down to the 'Downloads' section and open the 'Parts Diagram'.

Once you see the labeled parts, you can email [e-mail] with your warranty information requirements.

REQUIREMENTS FOR WARRANTY REQUEST

1. A copy of sales receipt, order detail or invoice required. (Must be clear to read with purchase date, model number, store name)
2. A brief description of the issue – to provide the diagnosis from owner or professional
3. An image an/or video will be required when the issue is relating to a mechanical or workmanship defect. Example: “There is an issue with my faucet color finish”.
4. Confirm full shipping address information including your phone number and apartment number if applicable

Please provide the required information, so that we can swiftly review your warranty case and respond as quickly as possible.

To start your Warranty Request, please email us at [e-mail], with the required information.

For more details: Please visit https://www.kingstonbrass.com/support/warranty/